Forbes Ranks DFCU One of America's Best

In a survey by Forbes about the best-in-state financial institutions, DFCU Financial ranked among the top 2% in the nation. Ratings from 25,000 responses were based on overall recommendations and satisfaction, trust, terms and conditions, branch services, digital services, and financial advice. 

Instead of gauging the balance sheets and P&L statements as Forbes does for its ranking of the 100 largest banks published annually in January, these results were based on respondents’ opinions of their current and former banking relationships. Here's the entire Forbes article and list of top financial institutions by state.

According to Forbes, years of massive consolidations and bank failures have cut the number of commercial banks and savings institutions by 70% over the last 30 years. As competition among financial institutions increases, it’s even more important for local FIs to demonstrate their advantages with regard to customer service, accessibility, and financial advice. 

“The fact that respondents rate us highly among this select financial community is something we are really proud of and strive for every day,” said DFCU Financial President & CEO Mark Shobe. “Consumers have so many choices of who they trust to manage their finances. More and more people are choosing credit unions in general and DFCU specifically for our strong community focus, financial education, and personalized service.” 

DFCU Financial has built a reputation and brand based on customer service and financial expertise, and has ranked in the top 10 most-efficiently run credit unions in the country for several years running. Since 2001, the $4.6 billion credit union has grown more than 280 percent in assets and 475 percent in net income.  

As a member organization, DFCU shares its success in the form of a Cash Back payout, and has reinvested more than $262 million in its membership since the program began in 2006.


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While the DFCU Financial Board of Directors intends to pay Cash Back every year, and has done so since 2006, Cash Back is not guaranteed and will depend on our financial performance and other factors. Annual Cash Back payments are limited to an aggregate of $25,000 for each tax-reported owner. The IRS requires that Cash Back for an IRA be paid to the same IRA account, and that it be open when Cash Back is deposited. Cash Back to Business Banking members is subject to additional terms. Anyone who causes DFCU Financial a loss for any reason is not eligible for Cash Back.