Manager, Diagnostic & Service Products, Service Engineering Operations
Ford Customer Service Division
Ford Motor Company
Secretary of the Board
Laura Terzes is able to bring to the DFCU Financial Board of Directors her expertise in operations and customer service at Ford Motor Company. She also has been involved with software development and programming, business and strategic planning and program management – all of which contribute greatly in her role on the DFCU Financial Board.
In her quest to help others and improve their quality of life, Ms. Terzes volunteers for various community service programs at Ford Motor Company, including Focus: Hope Food Delivery, and United Way Fund raising. She also is an active supporter of the Michigan Humane Society.
Ms. Terzes earned a Bachelor's Degree in Human Resource Management and Information Technology from Spring Arbor College and an MBA from Walsh College.