Security & Fraud Protection

Fraud Protection

Online Security

DFCU Financial is committed to keeping your financial transactions as secure as possible. 

Learn more about how we safeguard your information when you are accessing it online.

Check Card Fraud and Disputes

There are times when charges for your check card may show up on your statement and you don’t know why.  Sometimes these charges are due to fraud, but sometimes not.

Learn more about the difference between check card fraud and disputes, and how to file a claim.

What is Identity Theft?

Identity theft happens when someone obtains your name, address, Social Security Number (SSN), bank or credit card account number, or other identifying information without your knowledge and uses it to commit fraud or other crimes. Visit the Federal Trade Commission (FTC) web site for additional information on preventing and responding to identity theft.

Click here to visit.

Download our ID Theft Recovery Kit

Email Fraud ("Phishing")

Phishing is the sending of an email to a user falsely claiming to be an established, legitimate entity in an attempt to scam the user into providing personal information that will be used for identity theft. The email usually directs the user to visit a website where they are asked to update personal information, such as passwords and credit card, social security and bank account numbers that the legitimate organization already has. The web site, however, is bogus and set up only to steal the user’s information. 

For more information, read the FTC Consumer Alert on Phishing.

Get a Free Credit Report

Information on how to obtain a free copy of your credit report every 12 months.

DFCU Financial and your email address

DFCU Financial does not sell its partners/vendors the email address you have provided to us. In the event you receive an email that you believe to be from one of our partners/vendors, please consider this an unauthorized attempt to gain access to your personal information for purposes of fraud.