Frequently Asked Questions

Frequently Asked Questions

The Member Service Center / Call Center hours are: 

Monday through Friday 9:00 am - 5:00 pm EST
Saturday 9:00 am - 2:00 pm EST

The Business/Commercial Service Center Hours are:

Monday through Friday 9:00am - 5:00pm EST

  • Locate one of your DFCU Financial statements
  • Visit one of our branch offices
  • Contact us at 888.336.2700 to request that this information be sent to you 
DFCU Financial's routing number is 072486791.

Anyone who lives, works, worships or attends school anywhere in Michigan's lower peninsula, or the six-county region around Tampa Bay, Florida is eligible to become a member of DFCU Financial. 

Becoming a member is easy. Click on Open an Account - How to Join next to our logo on the website to apply online. You may also visit one of our branch locations in Ann Arbor, Detroit, Grand Rapids, or Lansing to join. 
If your ATM card or debit card is lost or stolen, please call us at 888.336.2700 during normal business hours, or 833.448.0024 after hours.
If your credit card is lost or stolen, please call 888.999.0095.

Debit & credit card fraud involves the unauthorized use of another person’s card information to make purchases from their accounts or access funds. 

Please contact us if you suspect there have been unauthorized charges:

  • Debit:  Call 888.336.2700 during normal business hours or 833.448.0024 after hours
  • Credit:  Call 888.999.0095

Our mailing address is:

P.O. BOX 6048
Dearborn, MI 48121

If you are mailing a financial transaction request to us (deposit, payment) please send these to:

P.O. BOX 1327
Dearborn, MI 48121