Frequently Asked Questions

Frequently Asked Questions

The Member Service Center / Call Center hours are: 

Monday through Friday 9:00 am - 5:00 pm EST
Saturday 9:00 am - 2:00 pm EST

  • Locate one of your DFCU Financial statements
  • Visit one of our branch offices
  • Contact us at 888.336.2700 to request that this information be sent to you 
DFCU Financial's Routing Number is 072486791.

Anyone who lives, works, worships or attends school anywhere in Michigan's lower peninsula is eligible to become a member of DFCU Financial. 

Becoming a member is easy. Click on Open an Account - How to Join next to our logo on the website to apply online. You may also visit one of our branch locations in Ann Arbor, Detroit, Grand Rapids, or Lansing to join. 
If your ATM card, debit card or checkbook is lost or stolen, please call us at 888.336.2700 during normal business hours, or 833.448.0024 after hours.
If your credit card is lost or stolen, please call 888.999.0095.

Our mailing address is:

P.O. BOX 6048
Dearborn, MI 48121

If you are mailing a financial transaction request to us (deposit, payment) please send these to:

P.O. BOX 1327
Dearborn, MI 48121


NCUA Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government.


Unauthorized attempts to upload information and/or change information on this website is strictly prohibited and are subject to prosecution under the Computer Fraud and Abuse Act of 1986 and Title 18 U.S.C. Sec.1001 and 1030.

If you are using a screen reader or other auxiliary aid and are having problems using this website, please call 888-336-2700 for assistance. Also, all products, services and information available on this website are also available at any of our physical branches, where we would be happy to assist you further. Click here to view our Accessibility Statement.

DFCU Financial - Copyright © 2021 - Dearborn, Michigan - All rights reserved

While the DFCU Financial Board of Directors intends to pay Cash Back every year, and has done so since 2007, Cash Back is not guaranteed and will depend on our financial performance and other factors. Annual Cash Back payments are limited to an aggregate of $25,000 for each tax-reported owner. The IRS requires that Cash Back for an IRA be paid to the same IRA, and that it be open when Cash Back is deposited. Cash Back to Business Banking members is subject to additional terms. Anyone who causes DFCU Financial a loss for any reason is not eligible for Cash Back.