RECEIVE SECURE ENCRYPTED EMAIL

Communicate with us securely.

We’re committed to ensuring your information stays private.

Standard email shouldn't be used to exchange private information like Social Security Numbers, account numbers and financial statements because confidentiality can’t be guaranteed.

At DFCU, we protect your personal information by partnering with Microsoft to send encrypted email.

If you need help getting started, review a step-by-step guide on how to access your encrypted email or contact our Member Service Center at 888.336.2700.

Frequently Asked Questions

Regular email is not a private conversation and can be easily intercepted and read by unwanted parties. Since confidentiality cannot be guaranteed, standard Internet email should not be used to exchange sensitive or private information such as social security numbers, bank account numbers and financial statements. In addition, email encryption increases efficiencies by allowing the electronic transfer of sensitive information. Traditionally this required slower manual delivery methods such as mail or fax. Email encryption is just one way we’re taking responsibility to protect your private personal information.
Our email encryption service will encrypt email containing private personal and financial information:
•    Personal information, such as social security and driver’s license numbers.
•    Financial information, such as account and credit card numbers.
When a DFCU Financial employee sends you an email containing private personal information, you will receive a notification email with a Read the message button that takes you to a page to request a one-time passcode to access the encrypted message.  Once you’ve retrieved the one-time passcode from your email inbox, enter it on the screen in the required field and click Continue.  The encrypted message will now be readable and you can reply as well, if further follow up is needed.  The one-time password is valid for 15 minutes.
You will be able to open your encrypted emails in seconds knowing that your private personal information remains private. Together with Microsoft Office 365 Message Encryption, we have developed an easy-to-use approach that protects our entire community of interest — our employees, our members and our business partners.
 

NCUA Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government.

 

Unauthorized attempts to upload information and/or change information on this website is strictly prohibited and are subject to prosecution under the Computer Fraud and Abuse Act of 1986 and Title 18 U.S.C. Sec.1001 and 1030.

If you are using a screen reader or other auxiliary aid and are having problems using this website, please call 888-336-2700 for assistance. Also, all products, services and information available on this website are also available at any of our physical branches, where we would be happy to assist you further. Click here to view our Accessibility Statement.

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While the DFCU Financial Board of Directors intends to pay Cash Back every year, and has done so since 2006, Cash Back is not guaranteed and will depend on our financial performance and other factors. Annual Cash Back payments are limited to an aggregate of $25,000 for each tax-reported owner. The IRS requires that Cash Back for an IRA be paid to the same IRA account, and that it be open when Cash Back is deposited. Cash Back to Business Banking members is subject to additional terms. Anyone who causes DFCU Financial a loss for any reason is not eligible for Cash Back.