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Bill Pay Terms of Service
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Bill Pay TOS
This document serves only as a guide to highlight changes from the prior version of the Bill Pay Terms of Service.
GENERAL TERMS FOR EACH SERVICE
Section
Update
15. Payment Methods and Amounts.
An update was made to correct a misspelling spelling for the word “through” (previously spelled “though”) in the following sentence: “We or our Service Provider also reserve the right to select the method in which to remit funds on your behalf through the Service […].”
18. Failed or Return Payment Instructions.
Clarifying language was added in the following statements: “You will reimburse us or our Service Provider”, and, “We and our Service Provider are authorized to report the facts concerning the return to any credit reporting agency.”
22. Errors, Questions, and Complaints.
The following language was added: “For errors involving new Eligible Transaction Accounts, we may take up to ninety (90) days to investigate your complaint or question and up to twenty (20) Business Days to provisionally credit your Eligible Transaction Account.”
29. Law and Forum for Disputes.
An update was made in this section to include the following statement: “TO THE EXTENT ALLOWED BY APPLICABLE LAW”
BILL PAYMENT SERVICE ADDITIONAL TERMS
Section
Update
10. Service Fees and Additional Charges.
Correction made to the language in the last sentence in this section. The term “fees” has been changed to “funds” in regard to there being insufficient funds in the Billing Account.
10. Biller Limitation.
Removed the following sentence that referenced to Section 13 of the General Terms: “[…] as set forth in Section 13 of the General Terms (Prohibited Payments).”
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Checking
Choose a Checking Account
Setup Direct Deposit
Overdraft Protection
Tween & Teen Accounts
Savings
Savings Accounts
Money Market Accounts
Share Certificates (CDs)
IRAs
Save More with Debit RoundUp
Mortgage
Specialty Mortgages
Construction Loans
Check Rates and Apply Now
DFCU Title Agency
Loans
Car Loans
Boat & RV Loans
Home Equity Lines of Credit
Home Equity Loans
Personal Loans
Cards
DFCU Platinum Mastercard®
Debit Card Benefits
Control Cards with CardCMD App
Digital Wallet Help
Refer Friends
Get More
Member Perks
Calculate Your Cash Back
Checking
Business Checking
Interest Checking Plus
Non-Profit Checking
Lending
Savings
Business Savings
Share Certificates
Money Market Accounts
Commercial
Treasury Management
Services
Cash Back
DFCU Online for Business
Business Forms
Meet the Team
Business Rates
Personal Rates
Mobile & Online Banking
Anywhere Banking
Online Help & Support
Digital Wallets Help
Additional Services
Insurance & Payment Protection
Email Signup
Send Money with Zelle®
Wire Transfer
eSign
Order Checks Online
Webinars
Money Management
Security & Fraud Protection
College Roadmap
Member Perks
About DFCU Financial
NCUA Insurance
DFCU Is Safe and Sound
Latest News
Community Engagement
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